FAQs

Esmé is located on historic Española Way and is a quick 5-minute walk to the sand. We offer two complimentary seats & towels at our nearest beach entrance.

Yes, WiFi is complimentary throughout the hotel. Simply log-in using your last name and email address.

We offer two accessible room types – our Accessible Classic Queen and Accessible Superior King. For more specifics, check out our Accessibility page.

Yes, absolutely!  Our pool is located on the third floor and is available exclusively to hotel guests from sunrise to sundown.

Complimentary passes are available at our Front Desk for an amazing full-service gym within walking distance from the hotel, Gymage.

Yes, The Roof includes a rooftop pool that’s exclusive to hotel guests.

Our Front Desk team can happily help you to arrange a special amenity for one of our guests.  Please contact frontdesk@esmehotel.com for available options.

Yes, guests must be 21 years or older to check-in and will be required to present a valid photo ID, in addition to their method of payment.

Yes, we have a limited number of connecting rooms available.  Each set includes one Classing King and one Deluxe King. 

1438 Washington Ave, Miami Beach, FL 33139

Valet parking is available from either our main entrance on Washington Ave or on Drexel Ave, in front of Casa Matanza. The cost is $45/day for a car and $55/day for an SUV.

In addition to valet parking, street parking is also sometimes available using the city’s ParkMobile app.

Valet charges are based on a 24-hour period, so charges would apply only if the vehicle is left more than 24 hours.

Miami International Airport (MIA) is only 10.7 miles away, usually a 20- to 25-minute drive. Fort Lauderdale-Hollywood International Airport (FLL) is also an option at 30.3 miles away, usually a 40- to 50-minute drive.

The cost for an Uber or Lyft from Miami International Airport (MIA) is typically between $25 and $40, depending on traffic.

We do not have a major train or bus station nearby, but we do have a free beach Trolley and public bus transit to all stations in Miami city, that is easy to use right here on South beach.

The easiest and most reliable way to get around the city is ride-share, but you can also reserve a taxi, and use our public transit that will bring guests to the front door of all the major hotspots. There are also many wonderful things to do within walking distance.

Yes, complimentary housekeeping service is available daily.

The hotels offers a variety of room types and suites, some with Juliet balconies overlooking Española Way or Drexel Avenue.

All of our rooms include complimentary wifi, chromecast-enabled HD Smart TVs, and bedside USB ports for charging personal devices.

Yes, ice is available by contacting our Guest Services team.

Yes, select items from our guest rooms are available for sale. Please contact our Guest Services team for pricing.

All guest rooms at Esmé are non-smoking. 

Yes, Room Service is available 8:00am to 10:30pm.

All of our guest rooms include a private bathroom with walk-in shower.

Yes, all of our guest rooms include an in room selection of beverages and food items.

All of our guest rooms include Fine Linens, 43″ HD Smart TV, in room safe, hair dryer, luggage rack, espresso machine, and bath amenities by Grown Alchemist.

Check-in begins at 4pm and check-out is at 11am.

While our guaranteed check-in time is 4pm, we're happy to offer complimentary early check-in if rooms are available prior to our standard check-in time.

Our Front Desk is available 24 hours.

Guests must be 21 years or older to check-in and will be required to present a valid photo ID, in addition to their method of payment.

Yes, complimentary luggage storage is available at our Front Desk.

Early departure charges vary based on the rate plan reserved.

Laundry and dry cleaning services are available at a charge.

No, we do not offer shoe shine at the hotel.

Wake-up calls may be scheduled with our Guest Services team by dialing “0”.

The safety and well-being of our guests and staff is our top priority. We closely monitor the CDC and World Health Organization for statements and direction regarding COVID-19 cases and follow guidelines and protocols accordingly.

Yes, we’re happy to accept packages prior to your arrival. Please be sure that the name of the registered guest is included in the delivery information and be sure to use our Security/Receiving address: 1435 Drexel Avenue, Miami Beach, FL 33139.

We happily welcome dogs up to 25 lbs. One dog is allowed per room. There is a one time $250 pet fee. We will supply a bed and bowls for your dog to use during their stay. Please note that dogs cannot be left in rooms unattended, and that they must be accompanied by their human owners at all times.

Billing by a third party can be setup using Esmé’s online authorization form. Please contact the hotel for details.

No, we do not accept traveler’s checks as payment.

Prestay deposits are dependent upon the rate plan reserved

All non-refundable reservations are fully non-refundable and non-cancellable.

Prestay charges are dependent upon the rate plan reserved.

Our standard cancellation policy is 72 hours (by 3pm ET), but cancellation policy is dependent upon the rate plan reserved.

MasterCard, Visa, American Express, and Discover are all accepted.

Breakfast is included in select rate plans.

Kids stay free in existing bedding.

No, we do not offer currency exchange at the hotel, but the closest currency exchange location is Lincoln Currency Exchange (1633 Washington Ave), open Sunday to Saturday 9am to 8pm.

While we don’t offer rollaway beds, we will happily provide a foldable, travel crib upon request. Travel cribs are only available in our Deluxe rooms or Suites.

 The maximum length of stay offered at Esmé is 28 days.

Guests’ should definitely get on the Big Bus tour bus! This tour picks you up right in front of Lincoln Mall, tickets are super easy to buy and you are able to listen to a pre-recorded tour guide, speaking about the history of South Beach, Bayside, Wynwood Walls, Little Havana; with 1 hour timeframe to site see at each stop. Please ask our front desk for further recommendations.

Lincoln Road, Ocean Drive, the Art Deco Historic District, South Point, the Miami Beach Botanical Gardens, and Collins Avenue are all close to the hotel.

Esmé offers guests a rooftop pool and lounge deck, 24-hour Front Desk/Concierge staff, turndown service upon request, same day pressing and laundry service, Room Service, beach access including towels and loungers, and valet parking.

Esmé has several drinking and dining options, including The Roof, El Salón, The Drexel, Sushi | Bar and Tropezón.

Strawberry Moon at The Good Time Hotel, Mila (Rooftop), Macchialina, Swizzle Rum Bar & Drinkery, Time Out Market.

Popular venues near the hotel include The Fillmore, The Temple House, and 1111 Lincoln Rd

We have team members that speak English, Spanish, Portuguese, and Italian.

Our Concierge/Front Desk team is available 24 hours.

The hotel’s Reservations team can be reached at reservations@esmehotel.com.

The hotel’s Sales team can be reached at sales@esmehotel.com.

Esmé offers a rooftop swimming pool and complimentary bicycle rental for guests of the hotel.

We also have a curated series of events programmed throughout our food and beverage option as well as weekend yoga and Pilates sessions complimentary for hotel guests.

Complimentary wifi is available throughout the hotel with photocopy and fax services available at our Front Desk. We also have meeting rooms that can be booked in advance with our front desk.

All guest rooms include a laptop-compatible in room safe.